Customer Support

For additional assistance, call (888) 345-8766
For international assistance, call (760) 788-4975
 
Assistance for New Customers
The ABC's of buying online for new customers or people new to online shopping.
Placing Your First Order
Finding Items
Adding Items to Your Shopping Cart
Proceed to Checkout
Signing In
Enter a Shipping Address
Select a Shipping Method
Provide a Billing Address, Method of Payment and Password
Confirm Your Order
Tracking Your Order
 
Placing Your Order
We strive to ensure that every order you place exceeds your expectations
Why Buy from MEI?
Low Price Guarantee
Order Processing and Notification
Pricing and Availability Policy
Sales Tax
 
Payment Options
We accept a wide variety of payment methods, even if you're ordering online.
Payment by Credit Card
Payment by Check or Money Order
Payment by Bank Transfer
 
Shipping
We can ship to virtually every address in the world. Find out about shipping options and rates.
Carriers
Shipping Times
Insurance
Claims and Returns
 
Return Policy/Warranty Information
Find out how and when you can return products to us.
Return Policy
Manufacturer's Warranties
Help with Shipping Cases
Size, construction, material, hinges, valences, casters…We've been leaders in this business for years. Let us help you make the rght choice.
How to Select the Proper Case
Foam Selection Guide
Foam Information
Which Type of Case is Right form Me?
What is an Automatic Purge Valve, and Why Would I Need One?
What Does ATA Apporved Mean?
Case Glossary
Foam Cutting Instructions
 
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Filtronica Incorporated
607 Brazos Street, Suite U, Ramona, CA 92065
Phone: (760) 788-4975  •  Outside California: (888) 345-8766  •  Fax: (760) 788-4356
E-Mail: sales@filtronica.com
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